Reference

Privacy Policy — How We Handle Your Information

We collect account details, payment records and device data to run your wallet, verify withdrawals and keep your session secure. This policy explains what we collect, why we need it, and how you control it.

Account securityPayment recordsDevice dataUser controlSupport access
bdbajee10 Privacy Policy — How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

Need to request your data, update account details, or ask how we handle your information? Our support channels are open for privacy questions. Live chat gets you an answer in minutes; email works for detailed requests.

Live Chat Open the chat widget on any page for instant replies about data access, account updates, or privacy questions. Available every day for Bangladesh players.
Email Support Send privacy requests or account-detail changes to our support email. We respond within one business day with next steps or the information you asked for.
Account Settings Log in and open account settings to view stored payment methods, update your mobile number, or change notification preferences. Your session stays active across devices.
DATA HANDLING

How We Protect Your Information

We encrypt payment data, session tokens and account credentials so they stay secure between your device and our servers. Withdrawals require verification to confirm it's really you. We keep transaction records for audit and fraud-prevention purposes, and we delete inactive accounts after the retention period our payment partners require.

Encryption

All data moving between your phone and our platform travels over SSL. Your bKash PIN, Nagad password, and account credentials never reach our servers in plain text.

Verification

Withdrawals trigger a verification step that checks your mobile number and account name against the details you registered. This stops unauthorized payout requests before they clear.

Cookies

We set session cookies to keep you logged in, remember your language choice, and track which lobby section you last visited. No third-party ad cookies run on this site.

Retention

Transaction logs stay on file for as long as our payment partners require. If you close your account, we archive your data and delete it after the mandatory retention window ends.

Common Privacy Questions

We collect your mobile number, email, transaction IDs from bKash, Nagad or Rocket, IP address, device type, and session timestamps. This data lets us verify your identity, process payments, and keep your account secure.

Yes. Contact support through live chat or email and ask for a data export. We send you a file with your account details, transaction history, and session logs within a few business days.

We share transaction details with bKash, Nagad, Rocket and our payment processors to complete deposits and withdrawals. We do not sell your personal information to advertisers or third-party marketing companies.

Log in, open account settings, and edit your contact details. If you cannot access your account, message support with your registered mobile number and we will update it after verification.

We archive your transaction records for the retention period required by payment partners and regulators, then delete them. Your login credentials and personal details are removed once the retention window closes.

We set session cookies to keep you logged in and preference cookies to remember your language choice. You can clear them from your browser settings; doing so logs you out and resets your language to the default.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.